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How Your Business Can Become More Customer-Centric

How Your Business Can Become More Customer-Centric

by warrenferster | Dec 18, 2020 | blog, business leadership, management, Warren Ferster Manchester

Businesses can retain more repeat customers by being customer-centric or prioritizing customer experience before, during, and after each sale. Research suggests that companies who are customer-centric are 60 percent more lucrative than those who aren’t. Here are...

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