by warrenferster | Dec 18, 2020 | blog, business leadership, management, Warren Ferster Manchester
Businesses can retain more repeat customers by being customer-centric or prioritizing customer experience before, during, and after each sale. Research suggests that companies who are customer-centric are 60 percent more lucrative than those who aren’t. Here are...
by warrenferster | Nov 23, 2020 | blog, business leadership, Warren Ferster Manchester
Branding isn’t just for businesses seeking to maximize online visibility, although that’s how this concept first began. Today, anyone can develop a personal brand and use it to help them follow their chosen career path. Here are a few tips for pursuing...
by warrenferster | Oct 22, 2020 | blog, business leadership, Employee Engagement, leadership, Leadership Development, Warren Ferster Manchester
Bringing onboard new employees in your company is an exciting opportunity to inject some fresh talent. However, the process of onboarding such new workers is quite rigorous and should be approached with diligence. New hire training programs should be focused on...
by warrenferster | Sep 18, 2020 | blog, business leadership, leadership, Leadership Development, management, Warren Ferster Manchester
Many people with high emotional intelligence have become incredibly successful because they recognize that understanding the difference in emotional experiences can help them relate to others on a deeper level. High emotional intelligence also allows people to have a...
by warrenferster | Jun 16, 2020 | blog, business leadership, Employee Engagement, leadership, management, productivity
Contrary to popular belief, the Sales and Marketing departments of a business are not the same things. Many companies have them work in conjunction because they complement each other, but there are many differences between these two sectors, and they do not always see...
