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How Your Business Can Become More Customer-Centric

How Your Business Can Become More Customer-Centric

by warrenferster | Dec 18, 2020 | blog, business leadership, management, Warren Ferster Manchester

Businesses can retain more repeat customers by being customer-centric or prioritizing customer experience before, during, and after each sale. Research suggests that companies who are customer-centric are 60 percent more lucrative than those who aren’t. Here are...
Developing Your Personal Brand at Work

Developing Your Personal Brand at Work

by warrenferster | Nov 23, 2020 | blog, business leadership, Warren Ferster Manchester

Branding isn’t just for businesses seeking to maximize online visibility, although that’s how this concept first began. Today, anyone can develop a personal brand and use it to help them follow their chosen career path. Here are a few tips for pursuing...
Training New Hires

Training New Hires

by warrenferster | Oct 22, 2020 | blog, business leadership, Employee Engagement, leadership, Leadership Development, Warren Ferster Manchester

Bringing onboard new employees in your company is an exciting opportunity to inject some fresh talent. However, the process of onboarding such new workers is quite rigorous and should be approached with diligence. New hire training programs should be focused on...
Improving Your Networking During the Pandemic

Improving Your Networking During the Pandemic

by warrenferster | Aug 18, 2020 | blog, business leadership, leadership, Warren Ferster Manchester

Even during the pandemic and social distancing, networking is vital for advancing one’s career, developing essential skills, and making important connections. However, without the in-person social gatherings like mixers, conferences, and meetings, everyone has been...
How Do I Find My Leadership Edge?

How Do I Find My Leadership Edge?

by warrenferster | Jul 15, 2020 | blog, business leadership, leadership, Leadership Development, Warren Ferster Manchester

Being a leader takes more than just knowing how to communicate and manage a team effectively. Leaders tend to fall under the same umbrella when it comes to coaching as if there is a gold standard every person must live up to. While there are certain traits every...
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